Exchanges and returns of items

We exchange pairs of boots and shoes free of charge for up to 30 days after receipt of the order.
You just have to send us a request via our contact form (At the bottom of this page) or by email ( indicating :

Your name
Order number
Name of the shoe(s) received
Size(s) received
New size(s) desired

We will confirm by email the sending of the new pairs of shoes.

Return request for a refund of the items - Within 30 days of receiving the last package of the order:

1- Gather in one package, all items to be returned. For the boots, you can wait until you receive both pairs. They must be shipped new and without traces of use.

2 - On a blank piece of paper, please write "Refund Request" with your name/order number and insert it in the package.

3 - Return the items to us at the address below in a parcel with or without signature:

15 rue Le Clos Gicquel
22440 Tremuson

We suggest you to use the online service Colissimo of La Poste, more economical and convenient than at the counter.

The return of items without request for exchange is at the expense of our customers.

4- Once the packages are received, we will immediately refund the items via the payment method used (Paypal or credit card).

It is not clear and/or you have questions? Do not hesitate to contact us via the form at the bottom of this page.

Please contact us. We will answer you within a few hours.